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Charging rules and teacher permissions

Updated October 1, 2026

Under School settings → Lessons and balances you decide how lessons are counted:

  • Attendance: present is always charged; choose whether late, absent with notice and absent without notice take a lesson too. The notice time is a guide for teachers.
  • Balances: allow lessons when the balance runs out (it goes below zero until the next top-up), the low balance warning, and the limit that raises an alert.
  • Lessons: default length and group size, how far ahead lessons are planned, how long teachers can edit a report, and when an unreported lesson raises an alert.
  • What teachers can do: see students' contacts or balances, move their own lessons, add extra lessons, waive a single charge with a reason.
  • Teacher pay and Trial lessons and leads: see those help articles.

Changes apply from now on; reports already saved keep their charges.

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