Free data migration: we import your data for you

If you'd rather not import your data yourself, we'll do it for you. It's free on every plan, including the trial.

What we move

Teachers, courses, groups with their schedules, students, who is in which group, and the lessons each student has left. We take them from Excel, Google Sheets, CSV files or an export from another system. Your files don't need to follow our templates: we match the columns.

Payment history, past attendance and documents are not moved. Keep your old records for those, or ask us what is possible with your export.

How it works

1. Open Contact support in the avatar menu and choose the topic Data migration. Tell us what you use today and attach your files: up to five spreadsheets, 10 MB each. If you haven't signed up yet, write to us from the contact form on our website first.
2. Confirm that the school has authorised you to share the data with us. Only people who can import data into your school (owners and managers, unless your owner changed the roles) can attach files, and we record who confirmed and when. The files aren't emailed: they stay on our servers in the EU and only Lessora support can open them. We reply by email and agree the day you start from.
3. With your permission we sign in to your school as Lessora support and run the import. Your Audit log shows when we signed in and out.
4. You check students, groups, the timetable and balances. Tell us what to fix, and we fix it.
5. You invite teachers and students when you're ready. We don't send invitations unless you ask us to.

Before you send the files

• Agree the start day with us: balances are the lessons each student has left on that day.
• Leave out students who left long ago.
• Mark students under 16 and anyone with a guardian, and whether the guardian has agreed. Your files can say this in any form.

Your data

We use your files only for the import, as your school's processor under the data processing agreement. Each download by our team shows in your Audit log. The files are deleted once the import is done: 30 days after you send them at the latest, or 7 days after the request is closed. You can delete them sooner yourself on the Contact support page, under your school's requests. Import files and reports inside Lessora are deleted after 30 days.

Prefer to do it yourself? See Importing your data from a spreadsheet.