Getting help from support

Owners and managers can write to Lessora from the avatar menu: Contact support. Choose a topic, describe what happened and attach up to three screenshots. The page you came from, your language and browser are added for us automatically, so we can see what you saw.

You get a confirmation with a request number, and our reply comes by email. Your school's earlier requests and their status are listed on the same page.

Teachers and students: please contact your school; their details are in the help centre when you open it from the app.

Tip Search the help centre first; most answers are here.